Management Trainee for Operations & OBD

A. Operational Execution

• Assist in the end to end process of freight forwarding shipments (Ocean, Land & Air), including documentation, coordination with carriers, vendors, and shippers.

• Learn and adhere to company Standard Operating Procedures (SOPs), compliance requirements, and operational systems (GM2 System).

• Support the customer service and operations teams in resolving daily operational issues.

B. Business & Data Support

• Cultivate strong business relationships with overseas clients and agent partners.

• Proactively identify new opportunities and deliver innovative solutions to overseas clients and agent partners.

• Offering prices to overseas clients and agent partners, negotiating pricing with overseas clients and agent partners, good after-sales service.

• Assist the OBD Manager with data collection, analysis, and the preparation of performance reports (e.g., KPIs on shipment status, costs, profitability).

• Conduct market research and provide insights to support business development initiatives.

• Prepare regular operational reports and provide constructive feedback to supervisors for process improvement.

C. Project & Contract Logistics  Development

• Participate in and contribute to cross country projects aimed at improving efficiency, service quality, or system implementation.

• Gain exposure to specialized logistics services, including Project Logistics and Contract Logistics, as part of structured learning and development.

• Actively engage in all formal training sessions and learning modules within the Management Trainee program.

• Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field.

• Minimum of 2 years of experience in the freight forwarding industry, specifically in a Customer Service (CS) or Operations (OPS) role.

• Fluency in Bahasa Indonesia and strong professional English communication skills (verbal and written).

• Strong analytical and problem-solving abilities, with a keen attention to detail.

• Proven adaptability and a strong willingness to learn all aspects of the business.

Information :

• Company : PT. Worldwide Logistics Indonesia Transport
• Position : Management Trainee for Operations & OBD
• Location : Jakarta Selatan
• Country : ID