MICE OPERATION MANAGER

Responsibilities:

• Receive closed-client files from the Sales team.

• Checking on budget that received from the Sales Team/Quotation Team.

• Execute the planned tour package and distribute tasks to the internal team.

• Coordinate the operation team and vendor partners (local partners, hotels, transportation, etc.).

• Managing costing (margin recovery & managing cost).

• Ensure various needs and requirements of company clients, according to the deal.

• Conduct meetings with clients regarding the sales, tour preparations, feedback, etc. 

• Checking on financial administration preparation (related to tour departure).

• Checking on operation teams work.

• Briefing the Tour Leader regarding the tour details. 

• Monitor the on-going group and carry out trouble-shooting and mitigation if operational problems occur in the field. 

Requirements:

• Diploma/Bachelor Degree of Tourism form reputable University.

• At least 10 year(s) of working experience in meeting and event travel agent.

• Having a good knowledge with product & destinations.

• ⁠Ability to work efficiently with the systems and procedures, attentive to detail, strong problem-solving skills and a can-do flexible attitude. 

• Ability to work under pressure and tight deadline.

• Flexibility in working timing.

• Ability to work in team, good leadership and resolve problems.

• Strong personality, polite, charming, professional and service oriented.

• Excellent command of spoken & written English.

The entirety of the PT. Bayu Buana Travel Tbk recruitment process does not inquire any sort of charge for Candidates

Information :

• Company : Bayu Buana Travel
• Position : MICE OPERATION MANAGER
• Location : Jakarta
• Country : ID