Operational Team

Responsibilities

• Generate and analyze Progress New Agent or New Project

• Coordinate with other departments for necessary resources

• Conduct quality checks on recorded calls

• Assist in training new telemarketing agents

• Handle administrative tasks and troubleshoot technical issues

• Collaborate with the team to improve operational efficiency

Requirements

• Proficient in English

• Have experience in Fintech is a plus

• High school diploma or equivalent

• Strong organizational and communication skills

• Proficiency in Microsoft Office and Google Suite

• Detail-oriented and adaptable to change

• Problem-solving and multitasking abilities

• CRM/System/IT is a plus

This position will be full WFO in Yogyakarta

Information :

• Company : PT Tupai Solusi Pintar
• Position : Operational Team
• Location : Yogyakarta
• Country : ID