Operations Executive

Setter co working and private office sedang membuka lowongan untuk posisi Penuh waktu Operations Executive di Tibubeneng, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp13,000,000 per bulan

Job Description of the Chief Operating Manager at SETTER Company. VDG/SBB/SMT

? Position: Chief Operating Manager ? Reports to: Chief Operating Officer (COO) ? Manages: Frontliners, supervisors, housekeepers, parking attendants, technical operation manager, engineers, and IT specialist (if needed) ? Position Goal: Ensure the smooth operation of the coworking network, manage staff, maintain service quality, and enforce operational standards

Main Responsibilities:

Managing Daily Tasks of the Coworking Space:

• Coordinating daily tasks of the staff across all coworking locations: Setter Berawa, Setter Ubud, and Setter Berawa Beach.

• Ensuring the seamless operation of coworking spaces, including rental management, services, and equipment.

• Monitoring the teams service standards and the quality of the services provided.

• Overseeing the completion of technical tasks within the coworking space.

• Implementing regulations for the team to improve customer service quality and operational efficiency.

Managing Staff:

• Recruiting, training, and developing staff (frontliners, supervisors, parking attendants, cleaning and maintenance staff).

• Creating and maintaining a positive work atmosphere.

• Organizing regular meetings and training sessions to improve professionalism and motivation.

• Managing employee work schedules, ensuring KPIs and goals are met.

• Recruiting and optimizing the team.

Financial Management and Documentation:

• Managing the creation of budgets, monitoring expenses, and managing revenue within the coworking spaces.

• Optimizing costs and finding opportunities to improve profitability.

• Ensuring timely payment of all bills and invoices.

Customer Interaction:

• Ensuring a high level of service for residents.

• Assisting in organizing and conducting events to build and maintain the community (meetings, lectures, training sessions, workshops).

• Resolving customer conflicts and issues promptly.

• Gathering customer feedback and implementing improvements based on their suggestions and comments.

• Managing contracts and ensuring timely payment of bills from residents.

• Conducting tours and selling offices.

Service Quality Control:

• Ensuring high service standards (cleanliness, technical condition of equipment, internet, and guest facilities).

• Conducting regular checks and audits of the quality of work by front-line staff and junior managers.

• Creating and implementing quality assessment systems and working with customer feedback.

Information :

• Company : Setter co working and private office
• Position : Operations Executive
• Location : Tibubeneng
• Country : ID