Platform Operations Associate, Accounts at StraitsX

Posisi Platform Operations Associate, Accounts
Tayang 21 Jan 2026
Berakhir 20 Feb 2026
Perusahaan StraitsX
Lokasi Jakarta | ID
Tipe Pekerjaan Full Time

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari StraitsX untuk posisi Platform Operations Associate, Accounts. If the Platform Operations Associate, Accounts di Jakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di StraitsX untuk posisi Platform Operations Associate, Accounts di bawah ini sesuai dengan kualifikasi Anda.

About The Role

This role supports day-to-day operational activities with a primary focus on KYC, KYB, and account-related reviews. You will be responsible for ensuring cases are processed accurately, compliantly, and within agreed SLAs, while working closely with checkers, supervisors, and cross-functional teams to maintain high service quality.

What You Will Do

  • Review and process KYC, KYB, and account-related cases in accordance with internal policies and procedures
  • Validate customer information and supporting documentation
  • Identify discrepancies, potential risks, or missing information and take appropriate follow-up actions
  • Manage assigned cases end-to-end, from intake through resolution
  • Escalate complex, sensitive, or high-risk cases as required
  • Maintain accurate and up-to-date records in internal systems
  • Support account-related inquiries when operational capacity allows
  • What We Are Looking For

  • 1–2 years of experience in operations, KYC, compliance, or a related function (preferred)
  • Strong attention to detail with good risk awareness
  • Ability to follow structured processes and consistently meet SLA targets
  • Clear written and verbal communication skills
  • Comfortable working with internal systems, tools, and dashboards
  • Team-oriented, dependable, and able to work independently after onboarding
  • Info Pekerjaan:

    • Perusahaan: StraitsX
    • Posisi: Platform Operations Associate, Accounts
    • Lokasi Kerja: Jakarta
    • Negara: ID

    Cara Mengirimkan Lamaran:

    Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Platform Operations Associate, Accounts at the office Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.

    LOWONGAN KERJA INI SUDAH KADALUWARSA (Lebih dari 30 hari yang lalu).
    Silakan cari peluang kerja terbaru di halaman Beranda.

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