| Position | Reservation Staff |
| Posted | 2025 September 25 |
| Expired | 2025 October 25 |
| Company | Katibe House Restaurant |
| Location | Kuta | ID |
| Job Type | Full Time |
Latest Job Information from Company Katibe House Restaurant as position Reservation Staff. If Job Vacancy Reservation Staff in Kuta matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Katibe House Restaurant as the position Reservation Staff below matches your qualifications.
Position:Reservation Staff - Travel Agent
Reports To:Reservation Manager / Sales & Reservation Supervisor
Key Duties and Responsibilities:Handling Reservations
Receive and process booking requests from clients, partners, and agencies (via phone, email, or online platforms).
Confirm availability with hotels, airlines, transportation, or tour operators.
Issue booking confirmations, vouchers, and related travel documents.
Customer Service
Provide accurate information about travel packages, rates, itineraries, and services.
Assist clients with changes, cancellations, or special requests.
Handle customer complaints or issues in a professional manner and escalate when needed.
Coordination with Partners & Suppliers
Maintain strong communication with hotels, airlines, transport providers, and tour suppliers.
Negotiate rates and secure availability during peak seasons.
Monitor supplier confirmations to ensure accuracy of reservations.
Administration & Documentation
Maintain reservation records and client files in the system.
Update daily, weekly, and monthly booking reports.
Ensure timely invoicing and proper documentation for accounting and finance.
Sales & Upselling
Promote additional services such as tours, activities, insurance, or upgrades.
Support the sales team by providing reservation details and availability updates.
Assist in achieving sales and revenue targets through effective reservation handling.
Teamwork & SOP Compliance
Work closely with the sales, contracting, and operations teams to ensure smooth service delivery.
Follow company Standard Operating Procedures (SOP) for reservations and customer handling.
Contribute to team meetings and suggest improvements in reservation processes.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Reservation Staff at the office Kuta above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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