Sales & CRM Executive at Equinox Technology

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari Equinox Technology untuk posisi Sales & CRM Executive. If the Sales & CRM Executive di Central Jakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di Equinox Technology untuk posisi Sales & CRM Executive di bawah ini sesuai dengan kualifikasi Anda.

Compensation Package

IDR 10–25 Million/month (Base Salary + Performance Commission)

Office Lokasi

Sahid Sudirman Centre, 56th Floor – Jakarta Pusat

Tentang Kami

Equinox Technology LLC is an Indonesian hyper-growth Perusahaan founded in 2019 and the only U.S.-based Direct-to-Consumer (DTC) startup in the furniture and Beranda improvement category. We generate 8-figure USD annual revenue and scale aggressively across the U.S. and global markets.

We are looking for a highly motivated Sales & CRM Executive who can manage customer relationships, deliver a premium shopping experience, and actively drive sales conversions and repeat revenue growth.

What You'll Do

• Manage the full customer journey from pre-purchase to post-delivery, ensuring a smooth and premium buying experience
• Handle 75–100 customer inquiries per day via phone, email, and live chat
• Provide product consultation and guide customers through the purchase process to drive sales conversions
• Identify upsell and cross-sell opportunities when assisting customers shopping for premium furniture
• Resolve customer issues and escalations quickly and professionally
• Build and maintain relationships with VIP and corporate customers to encourage repeat purchases and long-term account value
• Monitor and protect key metrics such as CSAT, retention, conversion rate, and repeat purchase rate
• Coordinate with Marketing, Logistics, Merchandising, and Web teams to resolve issues and improve customer experience

What You’ll Bring

• 2+ years experience in E-commerce, Sales, Account Management, Customer Success, or consultative sales roles
• Ability to handle high inquiry volume (75–100 cases per day) while maintaining service quality
• Proven ability to drive sales conversion and customer satisfaction simultaneously
• Fluent written and spoken English at a professional level
• Strong Excel / Google Sheets skills (Pivot Table, VLOOKUP, reporting)
• Tech-savvy and detail-oriented, with strong problem-solving and communication skills

Preferred (Good to Have)

• Experience in furniture, Beranda decoration, or luxury retail
• Experience using CRM or customer support tools
• Experience with Power BI or data analysis
• Experience handling affluent or corporate clients

Perusahaan Benefits

• Direct access to CEO & leadership team
• Substantial monthly bonuses + performance-based commissions
• 24/7 shuttle car facilities
• Health insurance
• Free daily lunch & unlimited snacks
• Gym membership
• Monthly Employee Awards + sport activities
• Annual 1x Perusahaan Outing (local) & 1x Overseas Trip (Tokyo 2025)
• Guaranteed annual salary increase (every 31 December)
• Flexible 24 days annual PTO (disregard national holidays)
• Fully sponsored workshops, courses, & certifications
• Personal car facilities (Managers and above)

Ready to join our team?

Successful candidates will be invited to a job interview. Start by clicking the link below.

Info Pekerjaan:

• Perusahaan: Equinox Technology
• Posisi: Sales & CRM Executive
• Lokasi Kerja: Central Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Sales & CRM Executive at the office Central Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.