Sales Manager

Main Responsibilities

• Develop and implement sales strategies to meet and exceed store targets.

• Monitor key sales metrics (conversion rate, average transaction value, units per transaction).

• Analyze sales reports and trends to identify opportunities for growth.

• Drive upselling and cross-selling techniques to maximize revenue.

• Recruit, train, and coach sales associates to deliver exceptional customer service.

• Motivate the team with clear performance goals and regular feedback.

• Conduct regular sales briefings, product knowledge sessions, and team meetings.

• Foster a positive, fashion-forward work culture that reflects brand values.

• Ensure the highest standards of personalized customer service and styling advice.

• Handle escalated customer issues with professionalism and efficiency.

• Build strong client relationships to increase loyalty and repeat business.

• Collaborate with Visual Merchandising to maintain appealing and on-brand displays.

• Oversee inventory management, stock replenishment, and loss prevention.

• Ensure compliance with company policies, procedures, and operational standards.

• Work closely with marketing to support in-store events, promotions, and campaigns.

Qualifications & Skills

• 3-5 years experience in similar sales management position, preferably in fashion retail.

• Bachelors degree in Business, Fashion Management, Marketing, or related field (preferred).

• Proven track record of meeting or exceeding sales targets.

• Strong leadership, coaching, and motivational skills.

• Excellent communication, interpersonal, and problem-solving abilities.

• Passion for fashion trends, styling, and customer engagement.

• Proficiency in POS systems, sales reporting tools, and MS Office Suite.

Information :

• Company : 3Mongkis
• Position : Sales Manager
• Location : Jakarta Pusat
• Country : ID