Senior Associate - Claims

The Role

• Manage claims process at an advisory, negotiation, administrative and interpersonal level to ensure efficient and effective settlement within the terms of the relevant Policy wording and agreed quality standard.
• Handling/management & processing all classes of claim.
• Administering and servicing own portfolio of clients claims
• Working with broking staff to draft loss report/claims procedure and protocol
• Participate in renewal and/or new business meeting to promote claims proposition
• Preparation of claims statistics/loss ratio and claim analysis 
• Engage with Insurers/loss adjuster to monitor claims progress and ensure timely settlement of claims.
• Negotiate skillfully in tough situations with both internal and external groups
• Assisting in conducting training

The Requirements

• Diploma or Degree holder with5-8 years of relevant experience
• BCP, ComGI certification
• Strong interpersonal and communication skills.
• Sound IT Skills and experience with claims IT Systems
• Ability to work effectively within a team environment to proactively share knowledge and work collaboratively to support colleagues and deliver required business outcomes 

Equal Opportunity Employer

Information :

• Company : Willis Towers Watson
• Position : Senior Associate - Claims
• Location : Singapore
• Country : ID