Senior Executive E Commerce Fulfillment

KEY RESPONSIBILITIES

• Receiving customer orders from the online platform and processing them within the warehouse management system.

• Maintaining accurate stock levels, tracking inventory movements, and identifying potential stock shortages.

• Selecting the correct products from inventory based on customer orders, carefully packing them according to packaging guidelines, and generating shipping labels.

• Performing quality checks on products before packing to ensure they are in proper condition.

• Arranging shipment pick-ups with delivery carriers and generating shipping labels.

• Handling customer returns, inspecting returned items, and processing refunds or exchanges.

• Recording order details, tracking shipment status, and updating inventory records in the system.

REQUIREMENTS

• 5-7 Years experience in e commerce / warehouse e-commerce

• Highly experience in creating reports with excel

• Proven track record of driving online sales and improving customer experience

• Organizational skills to manage multiple orders at a time without errors

• Proficient in English for business-level communication.

Information :

• Company : PT Landmark Retail Trading
• Position : Senior Executive E Commerce Fulfillment
• Location : Jakarta
• Country : ID