| Position | Senior Network and IT Support |
| Posted | 2025 October 05 |
| Expired | 2025 November 04 |
| Company | Level Up Travel and Lifestyle |
| Location | Bali | ID |
| Job Type | Full Time |
Latest Job Information from Company Level Up Travel and Lifestyle as position Senior Network and IT Support. If Job Vacancy Senior Network and IT Support in Bali matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Level Up Travel and Lifestyle as the position Senior Network and IT Support below matches your qualifications.
The Network IT Support will be responsible for ensuring the availability, security, and performance of the company's global IT infrastructure, with a focus on Network Engineering, VOIP, Cisco-based solutions, and system integration across multiple regions. This role requires strong technical expertise, quick troubleshooting skills, and the ability to deliver continuous improvement in system performance.
Key Responsibilities
Network & Infrastructure Management
Manage, monitor, and maintain the company's IT infrastructure (LAN, WAN, VPN, Firewall).
Configure, install, and troubleshoot network devices, with a strong focus on Cisco technologies.
Ensure network availability, performance, and security according to global IT standards.
VOIP & Communication Systems
Administer and configure VOIP communication systems.
Integrate and synchronize telecommunication systems across multiple branches/countries.
Provide troubleshooting and maintenance support for VOIP-related issues.
System Integration & Global Support
Support system integration needs across global operations.
Collaborate with the global IT team for system implementation, upgrades, and optimization.
Ensure compatibility and compliance with global IT standards in every integration.
IT Support & Troubleshooting
Provide technical support to users regarding network, communication, and application issues.
Perform quick issue analysis and deliver timely solutions (fast response and improvement-oriented).
Document troubleshooting procedures and improvements for internal knowledge base.
Continuous Improvement & Compliance
Identify infrastructure improvement opportunities and propose efficient solutions.
Ensure all systems comply with IT security policies and international compliance standards.
Perform system updates, upgrades, and patches to maintain performance and reliability.
Requirements
Minimum bachelor's degree in computer science, Information Technology, or related field.
At least 3-5 years of professional experience in IT Support with a focus on Network Engineering and VOIP.
Mandatory Certification:
Cisco Certified Network Associate (CCNA) - required.
Cisco Certified Network Professional (CCNP) or higher - preferred.
VOIP/Telecommunication-related certifications (e.g., Cisco Collaboration, Asterisk, or equivalent) - an advantage.
Proven experience in managing Cisco-based network infrastructure (Routers, Switches, Firewalls, VPN).
Hands-on experience with VOIP Systems (Cisco Unified Communications, Asterisk, or similar platforms).
Strong understanding of global system integration (ERP, CRM, or enterprise communication).
Ability to work under pressure and provide fast response to IT issues.
Excellent communication skills and capability to collaborate with global teams.
Proactive, improvement-oriented mindset with strong problem-solving abilities.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Network and IT Support at the office Bali above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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