Supervisor

PT Mitra Adiperkasa Tbk (MAP) Established in 1995, PT Mitra Adiperkasa Tbk (MAP) is a leading retail and lifestyle group in Indonesia. The companys fashion division features an impressive portfolio of over 40+ international brands, including well-known names such as Zara, Marks & Spencer (M&S), Loewe, Flying Tiger, Pandora, Swarovski, Lacoste, and many more. These brands cater to a wide range of fashion tastes and preferences.

MAPs fashion outlets are strategically located in numerous major cities across Indonesia, ensuring broad accessibility and a strong market presence. As a key part of the esteemed MAP Group, Indonesias leading fashion and lifestyle retailer, MAP continues to shape the retail landscape with its extensive network of retail outlets, department stores, and specialty shops. Additionally, MAP has expanded its reach to six other Southeast Asian countries, including Malaysia, Singapore, Cambodia, and Vietnam.

Primary Responsibilities:

• Supervise and lead a team of sales associates to achieve sales goals.

• Ensure that customers receive outstanding service and assistance.

• Address customer inquiries, concerns, and issues promptly and professionally.

• Monitor and analyze sales data to identify trends and opportunities.

• Implement sales strategies and initiatives to drive revenue growth.

• Ensure that the store layout is visually appealing and products are well-presented.

• Monitor inventory levels and coordinate with management on stock replenishment.

• Assist in managing inventory, including stock replenishment and markdowns.

• Collaborate with the management team to optimize inventory levels.

• Oversee daily store operations, including opening and closing procedures.

• Contribute to the analysis of sales data and make recommendations for improvement.

Requirements:

• Proficient in English with the ability to communicate effectively in a professional work environment

• Holds a Bachelors degree from an accredited institution

• Prior experience in the retail industry is required; background in fashion retail is a strong plus

• Demonstrated experience in supervising and managing teams

• Hands-on experience conducting stock opname (inventory audits)

• Deep understanding and practical use of retail matrix systems and POS (Point of Sale) platforms

• Experience in Visual Merchandising is an added advantage

• Previous experience as a Cashier is preferred but not mandatory

Information :

• Company : Mitra Adiperkasa
• Position : Supervisor
• Location : Batam
• Country : ID