Associate Client Relations

Geekhunter is hiring on behalf of our client, a world-class provider of holistic loyalty and rewards solutions.

Job Responsibilities

• Foster strong client relationships by ensuring ongoing satisfaction through proactive after-sales support and meaningful feedback integration.
• Monitor emerging industry trends and provide strategic insights to support client engagement and identify potential business opportunities.
• Prepare compelling proposals and client-facing presentations tailored to highlight relevant business solutions, products, or services.
• Serve as the primary contact for client concerns, ensuring timely and effective resolution, including escalation where appropriate.
• Oversee compliance with contractual obligations on both the client and company sides.
• Regularly track key program performance indicators to ensure alignment with objectives.
• Lead project planning initiatives by coordinating stakeholders, defining milestones, and ensuring technical feasibility for successful delivery.

Job Requirements

• Bachelors degree from a leading local or international university, with a GPA of 3.50 or higher on a 4.0 scale 
• 1-2 years of proven experience in Account Management or related functions 
• Familiarity with the technology and startup ecosystem.
• Demonstrated involvement in campus or community organizations, showcasing leadership or collaborative aptitude.
• Excellent communication skills—both verbal and written—for clear engagement with clients and internal teams.
• Creative problem-solving mindset paired with proactive sales awareness, business acumen, and attention to detail.
• Strong analytical skills to interpret data and extract actionable insights that support client success and business growth.
• Confident presentation abilities, with the capacity to articulate value propositions persuasively.
• A track record of developing and nurturing productive client and partner relationships.
• Well-versed in navigating and resolving conflicts with professionalism and poise.

• Competitive Salary
• BPJS Kesehatan & Ketenagakerjaan
• THR
• Working Tools Provided
• Learning and development provided
• A sabbatical program

Information :

• Company : Geek Hunter
• Position : Associate Client Relations
• Location : Jakarta
• Country : ID