Business Operations Manager

• Manage daily business operations and ensure consistent support to the Sales & Account Management team.

• Oversee customer onboarding, account updates, and document compliance.

• Ensure timely and accurate invoicing, official correspondence, and record-keeping.

• Compile and analyze data related to sales pipelines, customer compliance, and operational efficiency.

• Produce regular reports and dashboards to support strategic decisions and performance monitoring.

• Identify opportunities to streamline workflows and improve service delivery.

• Lead or support cross-functional initiatives to enhance business efficiency.

• Ensure alignment between operational activities and company objectives.

• Coordinate with Corporate Communication on business event planning and execution.

• Manage logistics, vendor coordination, and promotional materials for marketing-related initiatives.

• Ensure seamless execution of internal and external events.

• Advanced proficiency in Microsoft Excel (pivot tables, dashboards, data tools).

• Experience using CRM systems or contact management platforms.

• Familiarity with business documentation, compliance, and invoicing workflows.

• Strong track record in business operations, sales support, or customer success roles.

• Experience handling project or event coordination is a plus.

• Ability to interpret and present operational data clearly and effectively.

• Analytical, detail-oriented, and process-driven mindset.

• Strong communication and interpersonal skills.

• Comfortable working across teams and managing multiple priorities.

Information :

• Company : Pefindo Credit Bureau
• Position : Business Operations Manager
• Location : Jakarta Selatan
• Country : ID