Customer Service Supervisor (Exim)
Daily
Daily Monitor Document and communication both export-import
Export :
- Booking space to the shipping until getting Booking Confirmation
- Ensuring Booking Confirmation can be used by customers according to their requests
- Inputting final BL data & request invoice from the shipping company. Also ensure completeness of Shipping Documents
- Monitor the completeness of documents requested by customers
- Control the Operation system so that it is inputted correctly and appropriately
- Assist sales to provide responses and answer inquiries from agents (shipment nominations) about Pick up Instruction and Invoice Instruction
Import :
- Booking Space to Agent, overseas handling
- Completing Shipping Document including Form E, VO, LS, SKI POM, ETC.
- Clearance Document Process, also for Pick DO
- Delivery Instruction
- Invoice Instruction
Monthly
- Make shipment team reports and discuss with management and all levels of operations for issues faced.
- Provide periodic improvements and input for the progress of the company.
Information :
- Company : Kirim Kirim International
- Position : Customer Service Supervisor (Exim)
- Location : Jakarta Barat
- Country : ID
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Post Date : 2025-05-15 | Expired Date : 2025-06-14