Floor Manager - SKYE Jakarta

About the role

We are seeking a highly motivated and experienced Floor Manager to join our team at SKYE Jakarta, a premium rooftop restaurant and bar part of the Ismaya Group. As the Floor Manager, you will be responsible for overseeing the smooth and efficient operation of the restaurant floor, ensuring an exceptional dining experience for our guests. This is a full-time, on-site role based in Central Jakarta.

What youll be doing

• Manage and coordinate the front-of-house team, including hostesses, servers, and bussers, to deliver outstanding customer service

• Oversee the restaurant floor, respond to customer requests, and resolve any issues that may arise

• Ensure adherence to all health, safety, and hygiene standards, as well as company policies and procedures

• Assist with inventory management, stock control, and cost control to maximise profitability

• Provide hands-on training and development for the front-of-house team to continuously improve their skills and performance

• Collaborate with the kitchen and management teams to optimise operations and drive continuous improvement

• Contribute to the overall success of the restaurant by implementing strategies to drive revenue, customer satisfaction, and team engagement

What were looking for

• Minimum 3-5 years of experience as a Floor Manager or equivalent role in a high-end restaurant, hotel, or hospitality environment

• Proven track record of leading and motivating a team to deliver exceptional customer service

• Strong problem-solving and decision-making skills, with the ability to manage multiple tasks and priorities effectively

• Excellent communication and interpersonal skills, with the ability to build positive relationships with both customers and colleagues

• Thorough understanding of food and beverage operations, including inventory management, cost control, and profitability

• Passion for the hospitality industry and a commitment to creating an exceptional dining experience for our guests

About us

Ismaya Group is a leading lifestyle and hospitality company in Indonesia, known for its portfolio of premium restaurants, bars, and entertainment venues. With a focus on innovation, quality, and exceptional customer experiences, Ismaya Group has established itself as a trusted brand in the industry. As a Floor Manager at SKYE Jakarta, you will be a key member of our dynamic and talented team, contributing to the continued success and growth of our company.

Apply now to join our team and be a part of the exciting journey at SKYE Jakarta.

Information :

• Company : Ismaya Group
• Position : Floor Manager - SKYE Jakarta
• Location : Jakarta Pusat
• Country : ID