Key Account Manager (KAM)

DKT Indonesia | Jakarta Selatan | ID

Key Responsibilities

Account Management & Sales Plan

  • Develop and execute chain pharmacy key account strategies to drive sales growth and expand market share in chain pharmacy accounts.

  • Build and nurture strong relationships with buyer, senior buyer and decision makers in chain pharmacy accounts.

  • Negotiation for contracts / trading terms, pricing agreements, promotion, activation, service level agreement, and in store excellent execution.

  • Ensure alignment of chain pharmacy accounts plans with overall company goals and priorities.

  • Monitor sales performance, trends analysist, and identify opportunities for growth and improvement.

Cross-Functional Collaboration

  • Coordinate internal resources to support chain pharmacy account activities, resolve issues, and optimize customer satisfaction.

  • Collaborate with the National Key Account Manager to develop strategic initiatives and align sales priorities.

Market Analysis & Reporting

  • Analyze market trends, competitor activities, and customer needs to identify risks and opportunities.

  • Provide regular updates on chain pharmacy accounts performance, forecasts, and plan recommendations to National Key Account Manager.

  • Resolve escalated issues efficiently to maintain long-term partnerships and customer satisfaction.

  • Continuously explore opportunities to deepen account engagement and drive mutual growth.

Qualifications

  • Bachelors degree in any discipline, Masters degree is a plus.

  • Minimum 5 years of experience in managing both National and Local Chain Pharmacy Account Management & Key Account Management, experience in managing Pharma / OTC products is a must.

  • Excellent negotiation, communication, and interpersonal abilities.

  • Ability to analyse data and develop actionable plans.

  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

  • Fluent in Bahasa Indonesia and English (spoken and written).

  • Results-oriented with a strong drive for achieving targets.

  • Proactive, collaborative, and solution focused.

  • Analytical thinking and detail capabilities.

  • Ability to thrive in a fast-paced, dynamic environment.


Information :

  • Company : DKT Indonesia
  • Position : Key Account Manager (KAM)
  • Location : Jakarta Selatan
  • Country : ID
Next Process

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Post Date : 2025-06-18 | Expired Date : 2025-07-18

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