Operations Executive

Luce SG

Batam

IDR 10.250.000 - 13.250.000 Gross per month

Were a Singapore-based service platform looking for an Operations Executive to join our team in Batam! As one of Financial Times Singapores fastest-growing companies, we offer competitive benefits, growth opportunities, personalized mentorship, and a great working culture.

The Company:

Luce SG is a tech-powered services provider for residential and commercial needs for customers in Singapore. Our services include part-time maid services, ad hoc home cleaning, office cleaning and commercial facilities services, aircon servicing, home mani/pedis, deep cleaning, and more. Our mission is to give our customers a great day, and were doing so by building a platform where they can get the help, they need all in one place.

Were looking for people who want to be part of this mission. If youre looking to build your career, achieve your goals, and realize your full potential - come and join us.

The Position: Were looking for an Operations Executive

Responsibilities:

• Ensure the smooth running of operations by working with operation supervisors
• Resolve escalated client issues brought up to Operations by Customer Service
• Conduct daily, weekly, and monthly checks to ensure that operational processes are being followed by operations supervisors under you
• Deal with escalated worker issues that your operations supervisors are unable to handle
• Working with the sales department to provide operations input on large tender quotations
• Ensure that there are sufficient workers to fulfill all cleaning contracts in your sector at any time by working with HR
• Work with Operations Manager to improve work processes, and grow the business

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma, in any field.
• Able to communicate in Mandarin, because need to deal with Chinese-speaking candidates and clients
• Good interpersonal skills.
• Full-Time position. Ability to start immediately preferred.
• Working Hour(s): 9am - 6.30pm, Mon - Fri. Contactable outside of Office Hours for Operational Issues
• Salary: IDR 10.250.000 - 13.250.000 Gross per month

Note:

• Please attach your latest CV for an increased chance of success.
• Kindly check your Spam folder regularly in case our hiring test email ends up there.

Thank you!

Job Type: Full-time

Ability to commute/relocate:

• Batam: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Whats your citizenship?
• Are you legally allowed to work in Indonesia?

Language:

• English proficiently (Required)
• Chinese (Required)

Information :

• Company : Luce Maintenance Group Pte Ltd
• Position : Operations Executive
• Location : Batam
• Country : ID