Technical Service (Mandarin Speaker) - Subang

Responsibilities:

1. Provide Technical Support:

   • Troubleshoot technical issues occurring in the production processes or operations of the client.

   • Offer technical advice and assist in resolving product or equipment usage issues.

2. Coordinate Between Teams and Clients:

   • Communicate with clients to gather technical issues and collaborate with teams to find solutions.

   • Prepare reports and summaries of problem resolutions.

3. Quality System Management:

   • Ensure that technical issues are resolved according to quality standards.

   • Continuously improve and optimize working methods for greater efficiency.

4. Post-Sales Support:

   • Offer post-sales support, including technical advice and troubleshooting.

   • Monitor and ensure compliance with client requirements and specifications.

5. Collaboration with Other Departments:

   • Work with R&D, planning, and production teams to develop and improve products and services that meet client needs.

   • Coordinate with production, all parties, and sales departments to gather information or address customer complaints.

Required Qualifications:

1. Bachelors degree or equivalent in Engineering, Technology, or a related field.

2. Language Skills: Proficient in both English and Chinese (speaking and writing).

3. Work Experience:

   • At least 1-2 years of experience in a related position (Experience in a relevant industry is a plus).

4. Problem-Solving Skills: Able to analyze and resolve technical issues efficiently.

5. Communication Skills: Good communication abilities, both within the organization and with clients.

6. Computer Skills: Proficient in using basic software like MS Office and industry-specific tools.

Information :

• Company : Persolkelly
• Position : Technical Service (Mandarin Speaker) - Subang
• Location : Subang
• Country : ID