Ticketing Quality Control

Are you detail-oriented, analytical, and passionate about quality assurance in the travel industry? Join ATI Business Group as a Ticketing Quality Control and play a crucial role in ensuring accurate and seamless ticketing operations for our clients.

Key Responsibilities:

• Verify and update the availability of hotel rooms, tours, cruises, and transfers in the system based on client requests received via email, using Salesforce.
• Conduct quality control (QC) checks to ensure accuracy and consistency in ticketing and booking details.
• Investigate discrepancies, identify errors, and coordinate with relevant teams to resolve issues efficiently.
• Support internal teams by assisting in cross-checking and quality audits to maintain high service standards.

Qualifications:

• Strong written and verbal communication skills in English.
• Excellent analytical and problem-solving skills.
• Bachelors degree in any major (a background in Travel/Hospitality is a plus).
• Fresh graduates are welcome to apply!
• Basic to intermediate proficiency in Microsoft Excel.
• Strong attention to detail and ability to work independently
• Experience with GDS or similar travel reservation systems.
• Background in Audit/QC processes.

Be Part of the ATI Journey:

Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATIs singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 900 employees providing services to our clients across the globe.

Information :

• Company : ATI Business Group
• Position : Ticketing Quality Control
• Location : Jakarta
• Country : ID