Wellness Clinic Nurse Administrator & Operations

Job Title: Wellness Clinic Nurse Administrator & Operations

Company: Bali Healing

Job Location: Canggu, Kab. Badung, Bali

• Work starts September 2025.

• Our first priority is candidates who are already residing and domiciled in Bali, as we do not offer any relocation assistance & benefit.

• For other candidates outside of Bali, please feel free to apply; however, please note that relocation and accommodation will be your own responsibility.

• We will only consider candidates who are genuinely interested and committed to the position.

Key Responsibilities for Admin Nurse - Wellness Clinic Nurse at Bali Healing:

1. Email Management & Communication

• Regularly monitor and respond to emails from regarding lab results, patient inquiries, and other concerns.

• Ensure prompt and accurate follow-up on all email correspondence, taking necessary actions or coordinating with relevant teams.

2. Laboratory Result Handling

• Retrieve lab results from email, print, and distribute to practitioners in a timely manner.

• Maintain organized records of lab results and ensure confidentiality.

3. Clinic Operations & Customer Service Supervision

• Oversee the reception team, ensuring accurate scheduling, patient rescheduling via JaneApp, and proper data entry (email, phone contacts).

• Supervise daily clinic preparations including cleanliness, room readiness, and overall environment in coordination with housekeeping and maintenance teams.

4. Maintenance & Facility Management

• Coordinate with maintenance team to ensure clinic facilities are operational, safe, and well-maintained.

• Monitor and oversee cleanliness and functionality of practitioner rooms, toilets, waiting areas, and other facilities.

5. Pricing & Point of Sale Management

• Ensure the correct pricing of clinical services on MOKA POS and JaneApp systems.

• Collaborate with management to update and verify pricing details.

6. Clinical Service Support & Patient Care

• Greet and assist patients professionally, providing correct information and ensuring a welcoming environment.

• Support practitioners during clinical operations, facilitating smooth patient flow.

• Ensure all payments are completed before products and services are provided, and process transactions accurately with the finance team.

7. Patient Feedback & Satisfaction

• Encourage patients to leave positive reviews on Google/Google Map before they leave the clinic.

• Maintain high standards of patient care and service quality.

8. Inventory & Product Management

• Monitor inventory levels of consignment products, perform daily stock takes, and generate sales reports.

• Coordinate with finance and procurement teams for inventory payments and replenishments.

9. Documentation & Reporting

• Prepare invoices and medical reports promptly for insurance claims or other patient requests.

• Ensure documentation is accurate, complete, and dispatched without delay.

10. Marketing & Customer Engagement

• Assist in marketing activities, especially for walk-in customers interested in purchasing supplements or products.

• Collaborate with the team to promote wellness services and products.

11. Internal Communication & Team Collaboration

• Maintain effective communication with the General Manager, Accounting, Procurement, and other team members.

• Ensure smooth coordination across departments to uphold clinic standards and operational efficiency.

12. Cashier & Financial Supervision

• Supervise cashiering activities, ensuring accurate cash handling and record-keeping.

• Support financial reconciliation and reporting as needed.

13. Domicile & Workplace Requirements

• Willing to work at the Canggu clinic location as needed.

• Work starts September 2025

Qualifications & Skills:

• Recognized Nursing Diploma (D3) / Midwife Diploma (D3)/ Bachelors degree in Nursing / Midwife with an active STR.

• Minimum of 2-3 years of work experience in nursing, especially in IV therapy and injections.

• Fluent in English with excellent communication skills to interact effectively with international patients and team members.

• Excellent communication skills in both Bahasa Indonesia and English.

• Knowledge of holistic and ozone therapy is preferred.

• Strong technical skills in injections and IV infusions, ensuring safety and accuracy.

• High awareness of patient safety and sterile procedures.

• Patient-centered approach with effective interpersonal communication.

Information :

• Company : The Bali Healing
• Position : Wellness Clinic Nurse Administrator & Operations
• Location : Badung
• Country : ID