POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine ap
JOB SUMMARYResponsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest ro
JOB SPECIFIC TASKSQuality Control ProcessPresenting Advice and Recommendations▪ Follow and adhere to the Consultative Process when presenting to owners and cl
Building and Maintaining Customer BaseAnswers owner questions regarding use of properties and location amenities; make recommendations given the background info
Assisting 'live' verification for bookings submitted from Package/Day Teams.Responsible for slot allocations and schedules.Perform Quality Assurance checks duri
JOB SUMMARY Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group
CORE WORK ACTIVITIES Guest Relations Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify ro
JOB SUMMARY Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure,