Retail Analytics Sr Specialist O922

Strategy and Planning

• Formulating various business insights through the use of analytics-driven methodology and scoring method to identify business opportunities
• Provide actionable insights to measure and improve business performances
• Prepare strategic recommendations and solution to answer business problems
• Proactively collaborate with Product and Sales team to apply customer insights
• Generate smart leads to respective business units for cross-sell/up-sell activities
• Develop propensity modeling for generating smart leads with higher probability to improve sales productivity and customers experience
• Complete preparation of business insights framework from opportunities gathering, data sizing, business presentation and revenue/volume impact analysis
• Exploring new business opportunity to increase business campaign leads base on regular basis for Segment Wealth Funding business by implementing a relevant data statistic modelling approach
Actively involve in country strategic business initiative to increase customer product penetration and average product holding for better customer experience, engagement, and increase revenue

Business Performance and Management

• Conducting business performance review with stakeholders for leads drop effectivity for improvement opportunities
• Prepare post implementation review (PIR) for ensuring independency and ensuring actual result vs. Business plan for Retail business campaign
Collaborate with business partner for execution phase while adopting business goals for contact rate and response rate.

Regulatory Compliance

• Regular review in accordance to data security guidlines and adequate control management
• Active participation of related projects involving DM including process improvement review for existing workflow for better turnaround and improve efficiency and effectivity
• Ensure data security, integrity, and distribution according to existing regulation regarding data management, retention, and information security
• Ensure compliance for mandatory training., ie: BSMR, Information Security, etc
• Full compliance to data management, security, and distribution