Customer Service Manager, Automotive Industry at Vallée Executive Search

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari Vallée Executive Search untuk posisi Customer Service Manager, Automotive Industry. If the Customer Service Manager, Automotive Industry di Central Jakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di Vallée Executive Search untuk posisi Customer Service Manager, Automotive Industry di bawah ini sesuai dengan kualifikasi Anda.

About the Perusahaan:

Our client is a reputable automotive Perusahaan with a strong presence across Asia, committed to delivering high-quality products and services. This role will handle customer inquiries, resolves issues, and supports the order-to-shipment process. Strong communication and problem-solving skills are essential to maintain customer satisfaction. The role reports to the Regional Head overseas.

Responsibilities

• Lead, train, and mentor customer service representatives to drive team performance
• Resolve customer concerns efficiently, including shipping delays, order discrepancies, and damaged items, ensuring customer satisfaction.
• Coordinate with local logistics teams to track shipments and ensure timely deliveries to customers.
• Develop and implement process improvements, policies, and CRM tools to enhance efficiency
• Collaborate cross-functionally and oversee demand, supply, and delivery planning to ensure timely fulfilment

Requirements

• Bachelor’s degree in Business, Communications, or a related field
• Minimum 5 years of customer service experience in the automotive industry, with leadership exposure
• Strong problem-solving and communication skills in English.
• Solid understanding of customer service operations, processes, and analytical approaches
• Strong organizational, multitasking skills, and proficiency in CRM and Microsoft Office

Info Pekerjaan:

• Perusahaan: Vallée Executive Search
• Posisi: Customer Service Manager, Automotive Industry
• Lokasi Kerja: Central Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Customer Service Manager, Automotive Industry at the office Central Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.