AR Collection Officer

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Collection Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency

As Collection Officer, you will:

• Contact customers with overdue accounts via phone, email, or messaging platforms.

• Negotiate repayment plans and settlements directly with customers in a professional manner.

• Send formal reminders and follow up on outstanding payments.

• Verify customer data and ensure account information is accurate and updated.

• Manage accounts receivable, issue invoices, and ensure timely payments.

• Maintain a high level of professionalism and adhere to ethical collection standards.

• Ensure all collection activities comply with Indonesian laws and company policies.

• Be willing and able to work under strict collection targets and deadlines

Requirement

• Proficient in computer use, especially Microsoft Office (Excel, Word, Outlook).

• Excellent communication and negotiation skills.

• Strong team player with the ability to work independently when needed.

• Minimum of 2 years of experience in Corporate Collections. 

• Proven experience in resolving overdue payments and collecting from customers.

• Demonstrates emotional intelligence and assertiveness in dealing with challenging situations.

Information :

• Company : Cartrack
• Position : AR Collection Officer
• Location : Jakarta Selatan
• Country : ID