CR / TR Coordinator - ITC BSD

Job Descriptions:

• Receive, identify, and follow up on tenant complaints by acting as a mediator with management to resolve issues in accordance with applicable regulations.

• Provide suggestions to management regarding improvements to available facilities based on tenant feedback and enhancements to the CR/TR work system.

• Analyze all tenant/customer complaint administration reports and monitor complaint resolution according to the applicable SLA.

• Implement and enforce the house rules by conducting socialization sessions with tenants and building security personnel.

Job Qualifications:

• Minimum Bachelor Degree in Any Major.

• Minimum 3 years of working experience in related field preferably in property management or retail.

• Computer literate (Ms.Office).

• Knowledge and skills in problem-solving and service excellence.

• Willing to be placed in ITC BSD, South Tangerang.

Information :

• Company : Bumi Serpong Damai
• Position : CR / TR Coordinator - ITC BSD
• Location : Tangerang
• Country : ID