Customer Service Team Lead at TP

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari TP untuk posisi Customer Service Team Lead. If the Customer Service Team Lead di Sleman sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di TP untuk posisi Customer Service Team Lead di bawah ini sesuai dengan kualifikasi Anda.

Requirements:

• Fluent in English both written and verbal (is a MUST)
• Handling VOICE customer expert English speaker
• Willing to work in shifting schedule (Permanent Night Shift to serve US Market)
• Has experience in same role at BPO Industry
• Cooperate with the implementation of project delivery, monitor team service quality and efficiency, and promote the achievement of KPI.
• Highly sensitive to customer complaints, able to anticipate and properly handle unexpected situations
• Good at organizing performance coaching for staff in the team, implementing performance to excellence and controlling staff turnover.
• Willing to be place in SLEMAN CITY HALL, YOGYAKARTA
• Can join immediately

Job descriptions :

• Customer service: Ensure that customers' expectations are met or exceeded
• Problem solving: Identify customer issues and develop solutions
• Team management: Oversee the team, provide coaching and feedback, and ensure the team is working well together
• Policy development: Work with other members of the management team to create and implement policies and procedures
• Customer issues: Handle customer queries and grievances, and resolve escalated issues
• Customer feedback: Analyze customer feedback and performance metrics
• Assigned for Electronic Devices Perusahaan Project for US Market

Info Pekerjaan:

• Perusahaan: TP
• Posisi: Customer Service Team Lead
• Lokasi Kerja: Sleman
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Customer Service Team Lead at the office Sleman di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.