Digital Operations Administrator at PT Intecs Teknikatama Industri

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari PT Intecs Teknikatama Industri untuk posisi Digital Operations Administrator. If the Digital Operations Administrator di Jakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di PT Intecs Teknikatama Industri untuk posisi Digital Operations Administrator di bawah ini sesuai dengan kualifikasi Anda.

Job Requirements :

• Diploma or Bachelor's Degree in Informations Systems, Computer Science, Business Administration, Engineering , or related field
• Good understanding od digital platforms, web applications, and cloud-based systems
• 2 Years experience using ticketing system such as Jira, ServiceNow, Freshservice, Zendesk, or similar platforms is an advantage
• Familiar with Microsoft Office (Excel, Word, PowerPoint) and colaboration tools
• Good understanding of Basic IT concepts including databases, networking, and software applications
• Strong organizational, documentation, and administration skills
• Excellent Communication and customer service skills
• Ability to coordinate multiple tasks and manage priorities effectively
• Detail oriented with strong analytical and problem-solving abilities
• Able to communicate effectively in both Bahasa Indonesia & English
• Experience supporting SaaS platforms or digital services is an advantage

Job Description :

• Perform daily administrative activities to support Digital Department operations
• Monitor the operational status and health of digital platforms, including IRYS and other cloud-based applications
• Receive, record, classify and track customer issues, incidents and service requests
• Create, update and manage support tickets in the Intecs Ticketing System
• Monitor open tickets and follow up with internal teams, principals, and customers to ensure timely resolution
• Coordinate issue escalation based on priority and agreed Service Level Agreements (SLA)

Info Pekerjaan:

• Perusahaan: PT Intecs Teknikatama Industri
• Posisi: Digital Operations Administrator
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Digital Operations Administrator at the office Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.

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