Beranda » IT Application Support

IT Application Support at Kawan Lama

Posisi IT Application Support
Tayang 06 Jun 2026
Berakhir 06 Jul 2026
Perusahaan Kawan Lama
Lokasi West Jakarta | ID
Tipe Pekerjaan Full Time

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari Kawan Lama untuk posisi IT Application Support. If the IT Application Support di West Jakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di Kawan Lama untuk posisi IT Application Support di bawah ini sesuai dengan kualifikasi Anda.

We are looking for a dedicated IT Application Support to provide technical support and maintenance for business-critical applications. You will act as the Pertama point of contact for application-related issues, ensuring smooth operation, troubleshooting errors, and liaising with development or vendor teams for resolution.

Key Responsibilities:

  • Provide Pertama-level support for business applications, resolving incidents and service requests.
  • Troubleshoot application errors, data discrepancies, and performance issues.
  • Monitor application performance and availability, ensuring uptime and reliability.
  • Collaborate with internal teams (IT, business users, developers) and external vendors to resolve complex issues.
  • Document incidents, resolutions, and procedures to support knowledge sharing.
  • Support application upgrades, patches, testing, and deployments.
  • Analyze recurring problems and work on root cause analysis and long-term fixes.
  • Maintain user accounts, roles, and permissions within supported applications.
  • Provide end-user training and create support documentation or manuals as needed.

Required Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • 1+ years of experience in application support or IT helpdesk environment.
  • Familiarity with enterprise applications (ERP, CRM, HR systems, etc.).
  • Have knowledge in SQL Query, .NET and/or PHP will be plus point.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication skills and a customer-focused mindset.

Preferred Qualifications:

  • Experience with ticketing systems (e.g., ServiceNow, Jira).
  • Exposure to ITIL practices and incident/change management.
  • Familiarity with SaaS platforms, API integrations, or middleware tools.
  • Prior experience supporting custom-built applications or working in a regulated industry.

Placement : Head Office Kawan Lama, West Jakarta

About Kawan Lama Group

Established in 1955, Kawan Lama Group is a multi-sector group of companies who are constantly innovating for improving the quality of lives. Manages 28 brand portfolios operating in six different sectors: Commercial & Industrial, Consumer Retail, Food & Beverages, Property & Hospitality, Manufacturing & Engineering, and Commercial Technology. Aiming to be more than family business - but beyond that, we are business for families, we carry the mission to bring values for betterment of lives through business development and continuous growth.

Info Pekerjaan:

  • Perusahaan: Kawan Lama
  • Posisi: IT Application Support
  • Lokasi Kerja: West Jakarta
  • Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan IT Application Support at the office West Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.

Halaman Berikutnya »

Lowongan Kerja Serupa

  IT Application Support at Kawan Lama
Tayang: 6 days ago

Deskripsi: We are looking for a dedicated IT Application Support to provide technical support and maintenance for business-critical applications. You will act as the Pertama point of contact for application-relate...

Perusahaan: Kawan Lama | Lokasi: West Jakarta
  Senior Recruitment Executive at Dekoruma
Tayang: 1 week ago

Deskripsi: We are looking for a Senior Recruitment Executive to join our team and manage end-to-end recruitment processes in a fast-paced and dynamic environment. This role requires someone proactive, energetic,...

Perusahaan: Dekoruma | Lokasi: West Jakarta
  Agregator Pencarian Kerja 2026
Tentang Kami
Kebijakan Privasi
Penafian
Syarat dan Ketentuan
Hubungi Kami
Kirim Feed XML

© Jobkos

  Dengan mengunjungi situs web Jobkos, melihat, mengakses, atau menggunakan layanan atau informasi apa pun yang dibuat, dikumpulkan, disusun, atau dikirimkan ke Jobkos, Anda setuju untuk terikat oleh Syarat dan Ketentuan Layanan berikut.
Dibuat oleh Jobkos | | | |