IT Software Service Delivery Manager

PT IDstar Cipta Teknologi (IDstar) is an Indonesia-based IT consultant and digital transformation enabler, trusted by 30+ enterprise clients across Asia, Oceania, North America, and Africa. Backed by ISO 9001 & 27001 certifications, weve delivered 1,000+ successful case studies through a strong blend of local expertise and global execution.

We hope that you: - Have been minimum 6 years working as delivery manager/project manager/related experience- Hold minimum Bachelor Title Degree- Able to visit the clients onsite - Proficient in English- Indonesian Local - Able to Work From Office in South Jakarta- Come from consulting background

The job descriptions detail: -Develop high-level project scopes and objectives by engaging all relevant stakeholders and ensuring technical feasibility.-Define the formulation of high-level project plans, schedules, and budgets aligned with business objectives to ensure strategic and successful project execution.-Manage the delivery of IT services to clients in alignment with defined deliverables, SLAs, contractual obligations including BAST sign-offs, and client expectations.-Identify, assess, and mitigate project risks to minimize potential negative impacts on project outcomes addressing technical, financial, operational concerns, and project lifecycle, budget overruns, and project execution.-Ensure delivered products and services meet established quality standards.Build and maintain strong client relationships through regular communication, understanding their needs, and addressing concerns promptly.-Provide regular reports to management regarding project performance, risks, and status updates.-Take ownership of and responsibility for major project execution.

Information :

• Company : IDstar Cipta Technology
• Position : IT Software Service Delivery Manager
• Location : Jakarta Selatan
• Country : ID