IT Support

IT Service Jakarta | Jakarta | ID

About the role

As an IT Support or EUC Support Level 1, you will be responsible for providing technical assistance and troubleshooting to our clients. This contract role is based in Jakarta and will involve working with our team to ensure the smooth operation of our clients IT systems and infrastructure.

Responsibility :

  • Familiar with ticketing system, especially Service Now

  • Diagnose and resolve technical problems with computers, software, and other IT equipment

  • Diagnose and resolve basic network issue

  • Familiar with conferencing and enterprise video.

  • Collaborate with the wider IT team to ensure consistent and effective service delivery

What were looking for

  • Proven experience in a similar IT support role

  • Good english skills will be prioritized

  • Strong technical skills and the ability to troubleshoot and resolve a wide range of IT issues

  • Excellent communication and problem-solving skills, with the ability to explain technical concepts to non-technical users

  • Familiarity with common IT hardware, software, and networking technologies


Information :

  • Company : IT Service Jakarta
  • Position : IT Support
  • Location : Jakarta
  • Country : ID
Next Process

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Post Date : 2025-08-15 | Expired Date : 2025-09-14

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