Key Account Manager - Based in Medan / Pekanbaru

• Developing a solid and trusting relationship between customer and company, being the first and main contact to the customer.
• Expanding relationships and bringing in new contacts. 
• Developing a complete understanding of customers needs, what do they expect from a power transmission supplier now and in the future
• Developing a complete understanding of customers Capex planning, expansion plans, maintenance strategy. 
• Analyzing client data to provide customer relationship management. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members and stakeholders. 
• Resolving customer issues and complaints 
• Prepares strategic planning to improve Sales results Develops a value selling strategy to optimize the product Sales.
• Preparing quotations for tenders concerning spare units, spare parts or Services Collaborating with the engineering and Services teams to maximize Sales by optimizing our offer, up-selling.
• Fiscal management for key account ( payment terms, overdue payment etc. ). 
• Organizing a quarterly or bi-annual meeting with customer stakeholders to keep them informed about our progress and to hear about their needs.  

Information :

• Company : SEW-Eurodrive
• Position : Key Account Manager - Based in Medan / Pekanbaru
• Location : Medan
• Country : ID