Live Operations Specialist

📍 Tangerang Selatan, Indonesia | 🕐 Full-time | 🏢 On-site

Tulandut Indonesia is looking for a highly-driven Live Operations Specialist to join our growing team in the live e-commerce space (retail). This role is dedicated to managing and executing livestream shows across platforms like TikTok Shop and Shopee Live. If youre tech-savvy, quick-thinking, and passionate about high-quality content execution — we want to hear from you!

What Youll Do:

• Plan, execute, and monitor daily live streams across TikTok Shop, Shopee Live, and other platforms

• Ensure the final on-screen livestream display meets high-quality visual and technical standards for customer viewing

• Operate and troubleshoot live streaming tools such as OBS.

• Set up and manage live studio equipment (lighting, camera, audio, product display)

• Coordinate and manage host and co-host schedules to ensure smooth livestream operations

• Collaborate closely with hosts/co-hosts to create an engaging and vibrant live streaming atmosphere

• Write and structure livestream scripts and selling strategies tailored to campaign goals and product focus

• Supervise live sessions in real time to ensure seamless execution and quick response to any issues

• Analyse TikTok dashboard and performance data to improve stream quality and conversion rates

• Report key performance insights to the Lead of Operations

What Were Looking For:

• 1-3 years of experience in live commerce, streaming operations, or e-commerce platforms

• Proven skills in using OBS and similar live-streaming tools

• Strong understanding of TikTok Shop and Shopee Live ecosystems and backend dashboards

• Tech-savvy with excellent setup skills for lighting, audio, streaming gear, and studio environments

• Detail-oriented and deeply committed to delivering high standards in live broadcast quality

• Strong multitasking, coordination, and time management abilities

• Effective communicator who works well with on-air talent (hosts/co-hosts)

• Ability to work in a fast-paced, pressure-filled environment with quick turnaround execution

• Experience writing sales scripts or live content strategies is a strong plus

• Familiarity with Lark is preferred, but not required

• Background in a TSP (TikTok Shop Partner) or MCN (Multi-Channel Network) is highly advantageous

• Dedicated and passionate team player who takes ownership of every detail to ensure livestream excellence

Why Join Us?

• Work in a high-growth, innovative environment at the forefront of livestream e-commerce in the retail industry.

• Collaborate with a creative, passionate team focused on quality and results

• Gain hands-on experience with advanced livestream technologies and tools

• Be a part of shaping the future of interactive retail in Indonesia

Thank you for applying, and we hope to witness your growth and take your live ops skill to the next level at Tulandut Indonesia !

Information :

• Company : PT Tulandut Kreatif Nusantara
• Position : Live Operations Specialist
• Location : Tangerang
• Country : ID