Product Support - Core Banking at ASPEN - Kredivo Group

Position Product Support - Core Banking
Posted 2025 August 11
Expired 2025 September 10
Company ASPEN - Kredivo Group
Location Pulau Untung Jawa | ID
Job Type Full Time

Job Description:

Latest job information from ASPEN - Kredivo Group for the position of Product Support - Core Banking. If the Product Support - Core Banking vacancy in Pulau Untung Jawa matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at ASPEN - Kredivo Group for the position of Product Support - Core Banking below matches your qualifications.

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration with Product Managers and the Engineering Team to monitor, maintain, and support every product feature developed in the system so that the team can stay in line with our product roadmap. The shortlisted candidate should have high curiosity, creativity and great problem-solving skills.

Responsibilities:

  1. Daily monitoring for system process flow and making sure everything works.
  2. Search any issue that can interferes with the system process flow
  3. Help the operational team if there are obstacles in use of internal application system
  4. Work closely with the engineering and product team for troubleshooting and solving the issue.
  5. Help carry out simple analysis or reporting for product needs.
  6. Create dashboards for monitoring and alerts.
Requirements:
  1. Solid technical background in MySQL query
  2. Extremely strong communication skills and strong attention to details
  3. Strong analytical, problem solving and troubleshooting skills
  4. Ability to work well in a team, passion and self-motivation
  5. Ability to read the code or error code is a plus points
  6. Familiarize with monitoring tools (e.g: scalyr, grafana) and rest client tool (e.g: postman, insomnia) is a plus points

#LI-FD1

Job Info:

  • Company: ASPEN - Kredivo Group
  • Position: Product Support - Core Banking
  • Work Location: Pulau Untung Jawa
  • Country: ID

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Product Support - Core Banking at the office Pulau Untung Jawa above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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