Technical Support at PT Sapta Tunas Teknologi

Job Description:

Latest job information from PT Sapta Tunas Teknologi for the position of Technical Support. If the Technical Support vacancy in Jakarta matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at PT Sapta Tunas Teknologi for the position of Technical Support below matches your qualifications.

Job Responsibilities:

Resolve technical problem and answer queries by chat, telephone and web system

Diagnose, identify, isolate and analyze problems utilizing technical knowledge, historical incident records and knowledge base

Record, maintain and update customer support incidents

Doing preventive maintenance

Document all technical inquiries including Preventive Maintenance report

Job Requirements:

Minimum Bachelor degree in Technology/System Information

At least 1 year experience in Technical support for IT Infrastructure

Strong technical troubleshooting skills and problem solving

Basic Server and Networking knowledge

Participate in on-call rotation basis in order to provide 24/7 support for the customers if needed

Ability and desire to quickly learn products and technologies

Must have excellent communication skills and passion for providing professional class service

Able to work in team

Proficiency in English both written and spoken

Willing to work on After Office Hour and Weekend

Job Info:

• Company: PT Sapta Tunas Teknologi
• Position: Technical Support
• Work Location: Jakarta
• Country: ID

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Technical Support at the office Jakarta above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.