TICKETING STAFF (INTERNATIONAL & DOMESTIC)

Job Qualifications :

• Minimum D3 Tourism, Age 23 - 30 Years Old.
• Having experience in the same position minimum 1 year.
• Good command of English (Verbal and Written).
• Computer literate : Ms Office.
• Able to work with GDS : Sabre, Galileo, Altea , Online Travel and Airlines System
• Able to work in a team.
• Honest, good personality, hard worker, initiative & proactive.

Job Descriptions :

• Scheduling flights based on customer needs and flight availability, including checking weather conditions and making changes as needed
• Communicating with customers to answer questions about tickets, prices, or flight schedules
• Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or demand deposits
• Entering customer information into a computer system to issue tickets or update records
• Ticket agent work involving processing electronic ticket requests for customers or agents over the phone
• Explaining airport rules and procedures to passengers before boarding flights
• Processing refunds for lost or damaged tickets or reservation errors
• Explaining fees and taxes applicable to each ticket
• Processing boarding passes and checking passenger identification before allowing them to enter the airport terminal

Information :

• Company : Jatraidola Tour & Travel
• Position : TICKETING STAFF (INTERNATIONAL & DOMESTIC)
• Location : Jakarta Pusat
• Country : ID