Brand Manager

• Manage daily operations of the branch, including front-of-house and back-of-house activities.

• Ensure compliance with food safety, hygiene, and health regulations.

• Develop and implement strategies to meet or exceed sales and profitability goals.

• Monitor financial performance, including food cost, labor cost, and waste control.

• Supervise staff to ensure high performance and service standards.

• Handle escalated customer complaints and resolve issues promptly.

• Prepare and submit operational reports to upper management as required.

• Minimum education: Bachelors degree in any major

• Minimum 3 years of experience in the F&B industry (experience in a Chinese restaurant is preferred)

• Strong problem-solving and decision-making skills; able to analyze market trends, understand customer needs, and develop revenue growth strategies

• Strong leadership and managerial skills

• Proficient in English (Mandarin language skills are a plus)

• Knowledgeable in kitchen SOPs, hygiene, and food safety

• Has experience managing multiple outlets (multi-branch experience)

Information :

• Company : Sedoso Inggil Pesona Kreasi
• Position : Brand Manager
• Location : Surabaya
• Country : ID