Director of HR

GHM operates some of the worlds most luxurious and distinguished hotels under the award-winning The Chedi brand - from the snow-capped mountains of Andermatt in Switzerland to the rich history of Sharjah in the United Arab Emirates, the spectacular views of the Gulf of Oman in Muscat and the pristine waters of Luštica Bay in Montenegro.

In 2026, the first The Serai Hotel & Resorts, the new luxury lifestyle brand of GHM, will be opening on the island of Belitung in Indonesia.

Job Description

We are seeking an experienced and dynamic Director of Human Resources to join our pre opening and opening team. Responsible for leading the overall human resources function of the hotel, including recruitment, employee relations, performance management, training & development, compensation & benefits, compliance, and organizational culture.

Key Responsibilities:

• Develop and implement HR strategies that support the hotels business objectives.

• Serve as a strategic advisor to the General Manager and Executive Committee on all people-related matters.

• Promote a positive work culture aligned with the hotels brand values.

• Oversee end-to-end recruitment processes from sourcing to onboarding.

• Ensure hiring of qualified and culturally fit candidates to meet operational needs.

• Maintain effective talent pipelines for key positions.

• Design and implement training programs to enhance employee skills, service quality, and leadership development.

• Conduct training needs analysis in collaboration with department heads.

• Monitor and report training hours and effectiveness.

• Foster open communication and handle employee concerns with professionalism and fairness.

• Manage grievance and disciplinary procedures in accordance with labor laws and hotel policies.

• Lead employee engagement initiatives, surveys, and recognition programs.

• Oversee the performance appraisal process and ensure alignment with business goals.

• Support managers in setting KPIs, conducting evaluations, and implementing performance improvement plans.

• Monitor salary structures and benefits programs to ensure competitiveness and equity.

• Oversee payroll administration (in coordination with Finance) and ensure accurate records.

• Ensure compliance with local labor laws, company policies, and brand standards.

• Maintain accurate and confidential employee records.

• Liaise with government and legal bodies as required.

• Collaborate with department heads to ensure a safe and healthy working environment.

• Implement employee assistance and wellness programs.

Qualifications Required:

• Pre Opening and opening experience is highly regarded.

• Bachelors degree in Accounting, Finance, or related field; CPA or equivalent preferred.

• Minimum 5-8 years of finance leadership experience in hospitality or related industry. S

• Strong knowledge of hotel accounting systems (e.g., SunSystem, Opera, Micros, etc.).

• Experience with budgeting, financial modeling, audits, and regulatory compliance.

• Excellent leadership, analytical, and communication skills.

• Fluent in English.

Additional Information:

• Great development opportunities locally and internationally.

• Very competitive employee benefits.

• Strong learning & development structure.

• Opportunity to join the first The Serai Hotel & Resort opening team.

Information :

• Company : PT Resor Pantai Belitung
• Position : Director of HR
• Location : Bangka Belitung
• Country : ID