English Customer Service Jakarta (Part Time)

Qualifications:

- High School graduated or equivalent from all majors

- Fresh graduate / final semester with no more classes in college are welcome to apply

- Excellent in English (Speaking, Writing, Listening, and Reading with minimum score C1 (Will be tested during the recruitment process)

- Good analytical thinking and problem solving

- Customer focused

- Good in Time Management

- Willing to work 4 hours a day

- Willing work in shifting schedule

- Willing to Placed in Jakarta

Responsibilities:

- Review the customer complaint and understand where the issue lies using our internal tools as well as external resources.

- Providing the customers with a final response in a timely manner.

- Write final responses to complaints

- Understands procedures and policies and stays updated on changes to ensure accuracy and compliance

- Effectively manages and prioritizes workload autonomously, with a strong capability to handle multiple priorities simultaneously while maintaining focus, quality, and meeting deadlines

Job Types: Part-time, Fresh graduate

Expected hours: 20 - 25 per week

Language:

• English (Required)

Application Deadline: 04/15/2025

Information :

• Company : Teleperformance
• Position : English Customer Service Jakarta (Part Time)
• Location : Jakarta
• Country : ID