Executive Admin and Retreat Organizer

We are seeking suitably qualified individuals (Full-time) to join us as:

ADMIN EXECUTIVE / RESERVATION ORGANIZER

Requirements :

• Female/Male
• Have min. 2 year experiences
• Have ability to operate Ms. Office
• Proven customer support experience or experience as a client service representative
• Customer orientation and ability to adapt/response to different types of characters
• Excellent communication in English.
• Ability to multi-task, prioritize, manage time effective
• Can handle customer database on the system
• Willing to move Nusa Lembongan - Bali
• Can join Immediately

Responsibilities :

• Organize guests retreat schedule and activities
• Handle Customer, provide a good solutions and follow up to ensure resolution via phone, email, whatsapp, Etc
• Respond to customer inquiries, providing guidance and support on all aspects.
• Manage customer orders from start to finish, ensuring that they are completed efficiently and accurately .
• Providing accurate and complete information about our forwarding services, including rates, and available options.
• Coordinate with partners to ensure Customer timely schedules.
• Maintain a positive, empathetic and professional attitude towards customers at all times
• Resolve service problems by clarifying the customers complaint
• Make a report claim and report all data by email and etc

Job Type: Full-time

Application Question(s):

• Are you able to relocate to Nusa Lembongan ?

Language:

• English Fluent (Required)

Information :

• Company : PT. LMWS - Isla Indah Retreat
• Position : Executive Admin and Retreat Organizer
• Location : Badung
• Country : ID