Head of Sales

• Channel Management: Identify the present and future needs of the Field Sales Unit to achieve the Business Units Business Plan. Ensure agreed change projects and programs are supported and provide Field Sales Unit resources as appropriate. Consolidate and further develop the Field Sales channels, by implementing the appropriate channel mix through a balance of customer needs and cost of sales.
• Organization: Lead a team of both direct and indirect reports that is focused on developing and maintaining a business capable of achieving operational, financial, and service expectations. Accountable for communication, interviewing and hiring, training employees; planning, assigning and directing work, leveraging team and individual strengths, managing performance; rewarding and disciplining employees; addressing complaints and solving problems to ensure high performance results. Responsible for coordination, evaluation, and continuous improvement of the department/team, high performance team approach and creating a positive climate where people want to do their best. Mentor and develop direct staff, including providing consistent, actionable feedback.
• Commercial Success: Agree sales targets/objectives that are measurable and achievable annually/monthly. Own and drive sales performance, revenue generation, profitability and other related sales levers including channel strategy. Work alongside the regional business in the areas of strategy, sales operations and financial goals of the department. Agree the customer support strategies relevant to the Field Sales with Customer Experience as part of the customer team around the Field Sales customers. Align with Customer Experience the strategy to improve retention and development efforts. Ensure improved sales force effectiveness and efficiency in all Field Sales channels. Compliance to the Ninja Regional Sales Process guidelines.
• Others: Support commercial areas as and when required alongside the business to ensure overall project success and acceptance of the stakeholders. Detect potential dysfunctions and/or entries deficits in our business solutions systems, react to any rising information related to process gaps. Assist in development of relevant materials such as presentations, reports and related analysis as an when required by the business. 

Information :

• Company : Ninja Van
• Position : Head of Sales
• Location : Jakarta
• Country : ID