Reservation Admin

Job Title: Reservation Admin Company: PT. Baligo Holiday Group (Destination Management Company)Location: Jl. Raya Kengetan, Singapadu, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonesia

Job Description:

PT. Baligo Holiday Group, a leading destination management company based in Bali, is seeking a dynamic and experienced Reservation Executive to join our team. The Operational admin will be responsible for handling reservations, coordinating bookings, and ensuring smooth communication with clients and partners to deliver exceptional customer service.

Responsibilities:

• Manage and process reservations accurately and efficiently.
• Coordinate bookings and confirmations for hotels, villas and record in the system.
• Respond promptly to inquiries via email, Whatsapp.
• Maintain up-to-date knowledge of company products, services, and pricing.
• Handle customer concerns and complaints professionally and effectively.
• Generate reports and maintain records of reservations and bookings.
• Provide support during peak seasons and special events as required.
• Handle tour and transport bookings and cordinate with the guest.

Requirements:

• Bachelors degree in Hospitality Management, Tourism, Business Administration, or a relevant field.
• *Excellent communication skills in English (both written and verbal). Additional language proficiency is a plus
• Strong attention to detail and accuracy in processing reservations and bookings.
• Proficiency in using Excel, Google Sheets.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Positive attitude, team player, and willingness to learn and adapt.
• Knowldege of contracting is a plus.

Benefits:

• Competitive salary (IDR 3.400.000 - IDR 5.000.000 )based on experience.
• Opportunities for professional growth and development.
• Friendly and collaborative work environment.
• BPJS Kesehatan & bpjs ketenagakerjaan
• Perfomance Incentive

The range of salary is based on the applicant experience.

Join our team and be part of creating unforgettable experiences for our clients visiting Bali! Apply now with your resume and cover letter outlining your relevant experience and why you would be a great fit for this role.

Job Types: Full-time, Contract, Trial period contract, Internship, Fresh graduateContract length: 12 months

Application Question(s):

• Are you fluent in writen and spoken english?
• Are you based in bali and which area?

Experience:

• working in travel agency: 1 year (Preferred)

Expected Start Date: 04/15/2025

Information :

• Company : PT. Baligo Holiday Group (Baligo DMC)
• Position : Reservation Admin
• Location : Gianyar
• Country : ID