Sales Executive of Guest Activity

Qualifications:

• High school diploma or equivalent; a degree in Hospitality Management or a related field is an advantage.
• Proven experience in a customer service role, preferably within the hospitality industry.
• Excellent verbal and written communication skills in English; additional language skills are a plus.
• Strong interpersonal skills with a friendly and approachable demeanor.
• Ability to work in a fast-paced environment, handling multiple tasks efficiently under pressure.
• Proficiency in using computer systems, reservation software, and standard office applications.

Responsibilities:

• Welcome guests warmly and provide a courteous introduction upon arrival.
• Assist guests with check-in and check-out procedures as needed.
• Respond promptly to guest inquiries, requests, and complaints with a focus on customer satisfaction.
• Offer detailed information on local attractions, dining options, and entertainment venues.
• Arrange reservations for restaurants, tours, events, and other activities as requested by guests.
• Coordinate and schedule transportation services, including taxis, shuttles, and car rentals.
• Provide accurate directions and travel information to help guests navigate the local area.
• Maintain effective communication with other departments (e.g., housekeeping, front desk) to ensure a seamless guest experience.
• Log guest requests and feedback accurately for continuous service improvement.
• Administrative Tasks:
• Manage guest reservations and maintain updated records of guest preferences.
• Handle administrative duties related to guest services as required.

Job Types: Full-time, ContractContract length: 12 months

Language:

• English (Preferred)

Application Deadline: 05/30/2025

Information :

• Company : PT Bali Super Host
• Position : Sales Executive of Guest Activity
• Location : Gianyar
• Country : ID