Senior Engineer Technical Sales

Promote and sell the companys products with the objective to achieve profit margin and customer satisfaction within established policies, procedures and guideline.

1. MARKET RESEACH Plan and execute market studies; analyse result and write reports and recommendation of viability of products, potential market segment and target customers in order to provide information for manager to make decision on business opportunities 2. PLANNING Gather and refer information about products, customers feedback and competitors activities to manager in order to form annual department/team sales forecast reports and marketing plan 3. SALES Visit customer to promote sales, assess customer needs and potentials, technical advise products, collect cost and propose profit margin, develop contract, negotiate contract terms, conclude sales; follow up payment schedule, chasing customer and propose solution for outstanding debt; in order to achieve sales target 4. DELIVERY PROCESS Collect product sample, approve order confirmation, arrange inspection, monitor delivery schedule, guide customer on custom clearance; organise pre-installation; follow-up installation and commissioning activities; conduct training; in order to process customers orders 5. CUSTOMER SERVICE Visit customer; build and maintain positive customer relationship; receive complaints; identify & propose solutions for warranty issues; co-ordinate with relevant departments and supplier for troubleshooting; in order to maintain and improve the customer relationships

• Basic understanding of Foreign trade regulations
• Good listening, speaking, reading, writing English. Computer skill
• Selling skills, Negotiation Skill, Interpersonal skill, Presentation skill

University Degree in Chemistry/Biology/Microbiology/BioTechnology or relevant majors

Information :

• Company : DKSH Holding Ltd
• Position : Senior Engineer Technical Sales
• Location : Jakarta
• Country : ID