Service Manager

Role Description

This is a full-time, on-site role for a Service Manager located in Koja. The Service Manager will be responsible for :

• Overseeing and manage the daily operations of the service department

• Leading service mechanic team

• Managing repair schedules

• Coordinating with the spare part team

• Ensure customer satisfaction, and maintain service quality standards

• The Service Manager will also work closely with customers to address service inquiries and issues, while striving to improve service processes and efficiency

Qualifications

• Experience in managing service operations and team coordination

• 5+ years experience in related position

• Ability to resolve service issues effectively

• Knowledge of dump truck maintenance and repair is a must

• Excellent organizational and time management skills

• Strong communication and interpersonal skills

• Bachelors degree in related field

Information :

• Company : PT Lancarjaya Nusantara Enjiniring
• Position : Service Manager
• Location : Jakarta Utara
• Country : ID