QC CLEANING - HOUSEKEEPING & LAUNDRY (Cruise Ships background)

Some of your duties will include:

• Conduct regular quality checks and audits of all housekeeping services to ensure compliance with industry standards and company policies.
• Train housekeeping staff on proper cleaning techniques, the use of cleaning equipment, and safety protocols to ensure consistent service delivery.
• Perform detailed inspections of rooms, common areas, and service facilities.
• Prepare reports on findings and recommend improvements.
• Identify areas for improvement in housekeeping processes and collaborate with management to implement effective solutions.
• Ensure that all cleaning activities adhere to environmental, health, and safety standards and regulations.
• Monitor and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
• Liaise with other departments and management to coordinate activities and address any quality-related issues.
• Validate the quantity of chemicals used in daily, weekly, and monthly basis.
• Validate data of tools and equipment and data of total manpower based on contract.
• Validate the quality of laundry output under his/ her responsible based on the laundry standard that has been approved.

• A degree in hospitality management, business administration, or related field is preferred.
• Minimum of 5 years experience in housekeeping or quality control, preferably from hospitality industry or cruise ship companies.
• Extensive knowledge of cleaning techniques, hygiene standards, and quality control processes
• Understanding of infection control procedures and safety guidelines
• Have a knowledge of laundry chemicals (function, dosage, etc)
• Effective communication and interpersonal skills to interact with staff, customers, and vendors. Ability to listen actively and resolve conflicts or concerns professionally
• Strong attention to detail to maintain high standards of cleanliness and quality control
• Strong problem-solving abilities to address challenges related to cleaning, laundry operations, and customer service. Capacity to make quick decisions and implement effective solutions
• Excellent communication skills in English both verbal and written and computer literate.

Information :

• Company : Indonesian Ministry of Labour
• Position : QC CLEANING - HOUSEKEEPING & LAUNDRY (Cruise Ships background)
• Location : Sumbawa Besar
• Country : ID