Cargo Officer

Malaysia Airline | Jakarta | ID
Position Title Cargo Officer Report To Senior Cargo Officer Position Summary The position mainly functions as cargo officer on 365/24 shift roster to ensure smooth airport cargo operations of 5x weekly freighters and daily belly passenger flights. Key Accountability
  • Handle all daily incoming messages/enquiries/irregular cases from various GHA/HQ/customers and other station. Provides services to import/export forwarders together with GHA.
  • Give instruction and monitoring GHA for the cargo build up. Monitor ULD stock to ensure daily operation.
  • Gather and review all post flight documents for record keeping & prepare daily uplift operation & sales report correctly. To assist Head of Cargo sales to get sales target achieved.
  • Coordinate with GHA for flight schedule changes or special handling required by GHA.
  • Handle with inbound shipments irregularity and assist to deliver shipment to CNEE asap. Handle with telex if any questions from HQ or other station.
  • Tracing with system about shipments status being with connecting flight. To release AWB number to appointed agents, and monitor AWB numbers stock.
  • Booking acceptance from appointed cargo agents. To have 1st sector and allocated space confirmed subject to availability.
  • To prepare the variance report and submit to HQ for billing correct. Monitor GHAs performance and hold monthly meetings with GHA. Administration in office.
Qualification & Working Experience
  • High school/college/university graduated;
  • Driving license is preferred
  • 1-2 years experience in related aviation or customer service is preferred
Area of Experience
  • Good in spoken and written English and Chinese.
  • Good in MS office applications.
Personality Traits
  • Good interpersonal skills.
  • Good customer service skills.
  • Shift duty is required, willing to work long hours, weekend & holidays.
  • Attentive to details.

Information :

  • Company : Malaysia Airline
  • Position : Cargo Officer
  • Location : Jakarta
  • Country : ID
Next Process

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Post Date : 2025-04-02 | Expired Date : 2025-05-02

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