Customer Engineering Manager

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on peoples lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.Youll be part of the NI D&O CDO APAC CE FN ASO IDN, which is part of NI D&O APAC CE FN. We work in a diversified environment and serve Nokia customers in Indonesia, Singapore, Malaysia, Brunei, Sri Lanka and Bangladesh.

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on peoples lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer   Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the Worlds Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokias employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

- Strong soft skill on management, communication and customer interacting experience - Defines the CE strategy to support in timely and business efficiency manner for projects deployment. - Implement and manage the CE team in assigned project to cover the agreed scope of work in cost and aligned with project plan. - Interpret critical internal or external business issues and develops innovative solutions that help to sustain competitive advantage. - Work with internal stake holders, like market team, project delivery team, business team closely to align regional strategy and execution plan. - Work with engineering internal teams on NPI, solution architect for complex presales support and project work. - Act as a senior subject matter expert, in many organizational units the most senior internal expert who serves as best practice / quality resource and is an acknowledged authority both within and outside own organizational unit. - Lead CE team or projects with considerable resource requirements, risk, and complexity, handles day-to-day staff management issues, including resource management and allocation of work. - Provides engineering support for presales activities, as well as resource arrangement, escalation, accountable for teams execution of end-to-end engineering processes - Highly independent and self-directed. Develops plans, measures effectiveness. Assesses customer relationships and service levels. - Build teams competence on new product and technical management skills needed for project delivery

Qualifications:•  Minimum 10 years experience working for a telecom provider or telecom System Integrator  •  Minimum Bachelors degree in Telecommunication/Computer Science/Technology/Network Engineering or equivalent education•  Good knowledge in xPON technologies, IP routing, Linux System Management, Kubernetes and cloud technologies•  Proven ability to work independently, deploying, testing and troubleshooting systems•  Familiarity with networking test tools (Spirent Test Center, IPerf, Wireshark, etc)•  Good to have knowledge in OSS/BSS integration, SNMP, SDAN, Netconf/Yang, Cloud Computing and 5G•  Able to learn new technology quickly and always able to adapt to changes•  Good in sharing knowledge and support others with strong expertise and technical insight •  Experienced in handling customer requirements and identifying possible solutions•  Strong interpersonal, presentation, troubleshooting and leadership skills•  Excellent verbal and written communication skills•  To be based in Jakarta, Indonesia so ability to speak Bahasa Indonesia is preferred

Information :

• Company : Nokia
• Position : Customer Engineering Manager
• Location : Jakarta
• Country : ID