Customer Relations Officer

Job Description

  • Build and maintain trusted relationships with customers and members.
  • Manage and optimize customer and member databases.
  • Provide exceptional and timely customer support.
  • Resolve customer and member issues with care and professionalism.
  • Maintain accurate customer documentation and records.
  • Generate actionable insights related to customer and member profiles.
  • Identify business development opportunities through customer interactions.
  • Qualify and validate leads before routing to the sales team.
  • Support sales, marketing campaigns, and retail initiatives.
  • Collaborate with marketing teams to create promotional materials.
  • Collect and analyze customer feedback to enhance service quality.

Information :

  • Company : ABC Cooking Studio Indonesia
  • Position : Customer Relations Officer
  • Location : Indonesia
  • Country : ID

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Post Date : 2025-04-30 | Expired Date : 2025-05-30