Front Desk Agent for Surf Camp

Front Desk Agent - Surf Camp

ANV Hospitality Group is looking for a Front Desk Agent to join our team!

Responsibilities:

Checking guests in on arrival and out on departure

Update calendars and schedule

Inform customers about payment methods and verify their credit card data

Greeting and thanking guests in a sincere, friendly manner

Anticipating and addressing guests needs, and resolving their problems and complaints

Manage online and phone reservations

Provide information about our hotel, available rooms, rates, and amenities

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Requirements:

Bali based

Fluent in written and verbal English

Work experience as a Front Desk Agent, Receptionist or similar role

Experience working in surf camp will be an advantage points

Customer service attitude

Excellent communication and organizational skills

Experience with hotel reservations software

Understanding of how travel planning websites operate

Able to join immediately

Job Type: Full-time

Experience:

Front Desk/Front Office/Receptionist: 1 year (Preferred)

Language:

English (Preferred)

Job Type: Full-time

Experience:

• Front Desk/Front Office/Receptionist: 1 year (Preferred)

Language:

• English (Required)

Location:

• Badung (Preferred)

Information :

• Company : ANV Group
• Position : Front Desk Agent for Surf Camp
• Location : Badung
• Country : ID